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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bill Buvens

April 1, 2026

5  out of  5
rating by Bill Buvens
"I spoke with Frank. He did a great job. If you ever need insurance services, this is absolutely the place to go. This is an honest review by a real life customer!"
We responded:
"Thank you for the amazing review, Bill! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Josh Tollett - State Farm Agent"
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Samantha Salyards

March 17, 2026

1  out of  5
rating by Samantha Salyards
"Very low standard of professionalism in this office, and the agent’s response makes it clear it’s known and accepted. That should tell you everything you need to know before doing business here."
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Carissa kelly

March 12, 2026

5  out of  5
rating by Carissa kelly
"Josh made my switch to State Farm and him as my agent incredibly easy. He was confident he could help me find a better car insurance rate while holding a comforting level of integrity. He did exactly that and I truly feel grateful that I have an agent I can trust that has my back."
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Lauren Roberts

November 20, 2025

1  out of  5
rating by Lauren Roberts
"Josh is great and his staff is amazing. Now his manager is pushy and overbearing. Just beware of the polite facade hides someone who will not understand no for an answer."
We responded:
"Hi Lauren. I can't seem to find any record of your name in the system. However, if it was my office you spoke to, I'm genuinely sorry to hear that your experience was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue. Please contact us at your convenience so we can discuss what went wrong and find a resolution. We’re dedicated to improving our insurance service."
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Yeni Piñeda

October 7, 2025

4  out of  5
rating by Yeni Piñeda
"I spoke to Derrick he was amazing he listened to all my concerns told he how he was able to assist me."
We responded:
"Yeni, thank you for the wonderful review! We are so glad to hear that you had a positive experience with us here. If there is anything we can do to make it a 5- star experience next time, please do not hesitate to share your thoughts! Josh Tollett - State Farm Agent"
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Jen Wade

July 8, 2025

5  out of  5
rating by Jen Wade
"Josh is such an amazing person to work with! Candid clear communicator with your best interest always in mind! I highly recommend!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at my office. If you ever need anything down the road, do not hesitate to reach out—we would love to help! Josh Tollett - State Farm Agent"
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Jonathan Friedman

July 3, 2025

5  out of  5
rating by Jonathan Friedman
"Honest and trustworthy. Looks out for the best interest of clients! Highly recommend."
We responded:
"Thank you for the amazing review, Jonathan! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Josh Tollett - State Farm Agent"
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Todd Wilson

July 1, 2025

5  out of  5
rating by Todd Wilson
"Josh is the best. I've used him for years on various issues. Every time I have something pop up, Josh and his team jump immediately on answering any questions. Any time I need an advocate, there is no one better."
We responded:
"Todd, it is a pleasure to hear what a wonderful experience you have had with my office! Please reach out to us with anything you need. Josh Tollett - State Farm Agent"
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Mark DeMay

July 1, 2025

5  out of  5
rating by Mark DeMay
"I love working with Josh because he is honest. If he can’t find the best insurance deal and coverage, he will tell you. And that says a lot!"
We responded:
"Hey Mark, Thanks for the kind words! We're thrilled that Katherine left such a great impression! If you ever need anything, please don't hesitate to reach out to my team. See you next time! Josh Tollett - State Farm Agent"
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yves amani

July 1, 2025

5  out of  5
rating by yves amani
"Josh provided the best competing quote for our workers comp policy! Great customer service and knowledge of the industry… I highly recommend Josh…"
We responded:
"Wow, thank you for the 5-star review, yves! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Josh Tollett - State Farm Agent"
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Chris Bassett

March 25, 2025

5  out of  5
rating by Chris Bassett
"I wanted to leave a review about my experience today, I recieved amazing customer service from Derek with Josh Tollets State Farm location. The night before I had a bad experience with the after hours line and was upset with the situation. Derek called and emailed me first thing this morning after seeing I was trying to add a new car and was having issues. He was enthusiastic to assist me every step of the way. He was empathetic towards my issues from the night before and went about working with me to get exactly the service I needed at a fair price. He promised to follow up on my account to make sure everything get squared away. Derek did an amazing job and I wanna make sure that he gets the recognition he deserves. Josh also called me personally to verify all my concerns were cleared. 5 star service all the way."
We responded:
"Hi Chris! Thank you so much for the review! On behalf my myself and my team, we are so happy to have you as a customer! Let us know if you need anything!"
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L Hughes

February 6, 2025

5  out of  5
rating by L Hughes
"Needed to modify my insurance coverage with Josh Tollett State Farm Agent. Rob handled the request. He responded quickly to my needs, got me the answers and coverage I needed, was very prompt and professional. Will definitely recommend this agency!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with Rob. If you ever need anything down the road, do not hesitate to reach out—we would love to help! Josh Tollett - State Farm Agent"
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Brian Lampis

January 13, 2025

5  out of  5
rating by Brian Lampis
"Robert was a rockstar. Super patient and thorough even though it was a small account. Both pleased and impressed!"
We responded:
"Brian, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Josh Tollett’s Team—we are always here to help! And I agree that Robert is a Rockstar! Josh Tollett - State Farm Agent"
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Tommy Wilborn

July 23, 2024

5  out of  5
rating by Tommy Wilborn
"The Best Insurance around in Austin. They are professional, but care and always return calls and answer question quick plus they are so glad to help, even if your not sure of the question?"
We responded:
"Thank you for review, Tommy! We love helping you with anything you need! Josh Tollett - State Farm Agent"
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Dennis Dallas

April 2, 2024

5  out of  5
rating by Dennis Dallas
"Took great care insurance for the next year ,friendly and professional staff very helpful, thanks"
We responded:
"Thank you for the amazing review, Dennis! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Josh Tollett - State Farm Agent"
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Becky Michaels

March 26, 2024

5  out of  5
rating by Becky Michaels
"Great customer service!"
We responded:
"Becky, it is a pleasure to hear what a wonderful experience you have had with my team. Thank you! Josh Tollett - State Farm Agent"
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Ana Alongi-Shaul

March 12, 2024

5  out of  5
rating by Ana Alongi-Shaul
"Great help. Excellent to work with"
We responded:
"Thank you so much for the 5-stars, Ana! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here anytime. Josh Tollett - State Farm Agent"
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Ian Cude

January 16, 2024

5  out of  5
rating by Ian Cude
"Josh’s team always has excellent customer service."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! Josh Tollett - State Farm Agent"
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Oliver Plunkett

November 6, 2023

5  out of  5
rating by Oliver Plunkett
"Josh is a real gentleman and a fatastic insurance agent. He always makes himself available and has never forgotten to send a holiday card. Honestly he is the best insurance agent I have ever had. Couldn't recommend him enough!"
We responded:
"Thank you for your wonderful feedback, Oliver! Josh Tollett - State Farm Agent"
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Margaret Agbavitor

October 29, 2023

5  out of  5
rating by Margaret Agbavitor
"Great"
We responded:
"Margaret, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, we're just a call or email away! Josh Tollett - State Farm Agent "
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Jackie Alexander

October 27, 2023

5  out of  5
rating by Jackie Alexander
"Tracy was very helpful in getting our renters insurance setup! Would highly recommend using them for insurance services!"
We responded:
"Jackie, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out—we are always here to help! Josh Tollett - State Farm Agent "
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Greg Murphy

August 25, 2023

5  out of  5
rating by Greg Murphy
"Great value and excellent customer service!"
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Paula McKay

May 12, 2023

5  out of  5
rating by Paula McKay
"Derek was responsive, knowledgeable, and a big help in insuring home and car. State Farm has better than competitive prices for same and often better coverage than many other carriers at a better price. They are also available and immediately responsive which is vastly important when choosing a carrier. Highly recommend."
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Naresh Pandit

January 20, 2023

5  out of  5
rating by Naresh Pandit
"Very prompt and efficient"
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LATINA PATRIOT

October 13, 2022

4  out of  5
rating by LATINA PATRIOT
"I was quoted the new policy for my cars and home. I was understanding of the quote given. I will recommend them since two other agents failed any communication."